Pistachio - PRE-ORDER

• Hose Length: 20m
• Hose Width: 12mm
• Hose Material: PVC
• 10 Star kink resistance

FITTINGS NOT INCLUDED <click here> for the brass fittings we have used in our styled photos above.

Our designer hoses are just like any regular hose, but we would like to offer some extra tips to ensure optimal usage:

1. Unravel the hose and lay it completely flat, removing any twists or bends that occurred during manufacturing. It's important to eliminate pulls or resistance in the hose for smooth operation. 

2. Attach your desired fittings (not included) to the hose and run water through it until the water runs clear. This will help remove any residue or debris from the manufacturing process.

3. When rolling the hose back up, be careful to avoid twisting and bending. This will help maintain the integrity of the hose and make storage easier.

4. The extra thick hose wall gives a kink rating of 10 which means no more annoying kinks. 

5. Before mounting your hanger, we recommend using a rust guard product to protect the metal from the elements. You can find a product we like to use by clicking here.

To mount your hanger, we suggest using two wall plugs and white screws (not included). If you're renting or prefer not to mount it on a wall, you can use the middle section to hang the hose over a tap or hook instead.

We hope these tips help you make the most of your designer hose. If you have any further questions or concerns, please do not hesitate to reach out to us.

We Please note: we do not deliver to Po Boxes or Parcel Collection Boxes. You MUST provide us with a physical address.

Shipping Rates are calculated at checkout

Orders are processed as quickly as possible, usually within 1-2 business days.

Australian estimated delivery times:

• Metro Areas | 2 - 5 business days 
• WA, NT, TAS & Rural areas | 5 - 14 business days 

International estimated delivery times:

• 10 - 28 business days

International orders may be subject to duties and taxes, which are payable by the recipient.

No signature is needed for the delivery of orders. Couriers will leave your parcel in a secure location if available; otherwise, they will transport it to the nearest depot. This is why it’s important to keep an eye on your tracking, so you can coordinate a re-delivery or collection. Failure to make arrangements within 7 days will result in the return of your parcel(s) to us, with a subsequent return shipping fee.

We will provide you with a tracking link once your order has been booked with our courier. Please keep an eye on your tracking. If it is returned to us, you will incur a re-delivery fee.

Our warehouse is based in Caves Beach NSW. if you live local, you're more than welcome to pick up your order. You can select this option at checkout. 

Delays in shipping are not our responsibility. We aim to get your order to you within our time frame, but due to some circumstances and courier drivers, we encounter the occasional delay. 

We understand the importance of customer satisfaction, and we are pleased to offer a 14-day return policy for our hose kits. If you are not completely happy with your purchase, you may return it within 14 days of receipt, excluding the shipping costs.

To be eligible for a return, the hose must be in the same condition as when it arrived. It should be unused, not mounted, and in its original packaging.

Please note that the cost of the return shipping will be the responsibility of the customer.

It is important to mention that slight imperfections may be present on the hanger or hose due to the production process. These imperfections are unavoidable and should not affect the overall functionality of the product. The only concern would be if the individual components are not functioning correctly.

If you would like to organise a return please <click here>

We offer a 5 year warranty on our hoses only, so you can be sure that you're investing in a quality product. The warranty is valid for any manufacturing defects, but does not cover careless handling or accidental damage. With our 5 year warranty, you can have peace of mind knowing that your hoses will last for years to come.